Shipping policy
Shipping Details
Last updated: August 2026
Thank you for shopping at Grasplume.store. Below you will find information about our shipping policies and delivery times.
Processing Time
All orders are processed within 1–3 business days after receiving your order confirmation email. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–10 business days |
| Express Shipping | 2–5 business days |
| International Shipping | 10–20 business days |
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
International Shipping
We ship to most countries worldwide. Please note that international orders may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be fulfilled by the recipient.
Damaged or Lost Packages
Grasplume.store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about your shipment, please contact us at support@Grasplume.store.